The ticket system serves our customers and employees as a common digital communication platform.

With the portal, the processing of the tasks is clear, comprehensible and transparent for both sides.
This is available 24/7, 365 days a year.

By clarifying your request in advance in our ticket system, you can help us save valuable support time, which we can use to clarify your inquiries. You can also view the status of your support requests in the portal.

For support cases in GCC, Middle East, India and countries in this region please visit https://support.cadtae.com

For support cases in Australia, New Zealand and other countries in Australasia please visit https://support.cadt.com.au

Optionally you can send a direct email to support@cadtae.com or support@cadt.com.au

For all other international inquiries please visit https://support.cadt-solutions.com or contact the support directly by email at support@cadt-solutions.com


Here you can manage all of your CAD+T products and also download the new version of CAD+T directly.

The account page is undergoing maintenance and will be available again in the next few days.

Remote Support

If you already have a ticket number, you can start remote support here.

Phone Support

Our support staff will be happy to help you at the number below.

Service Hours:

International +43 7229 83100-500
Monday – Friday, 7 am – 5pm (GMT+1)

Middle East +971 4 4477880
Sonday – Thursday, 9 am – 5pm (GMT+4)

Australasia +61 2 800 620 67
Monday – Friday, 9 am – 5pm (GMT+11)